USB Device Not Recognized |
Uninstall and then reconnect the external hard drive
This method resolves issues where the currently loaded USB driver has become unstable or corrupt.- Click Start, type Device Manager in the Search box
- Click Device Manager from the returned list.
- Click Disk Drives from the list of hardware
- Right-click the USB external hard drive with the issue, and click Uninstall.
- After the hard drive is uninstalled, unplug the USB cable.
- Wait for 1 minute and then reconnect the USB cable. The driver should automatically load
- Check for the USB drive in Windows Explorer
If this method does not resolve your issue, proceed to Method 2.
Install Hotfixes that resolve issues that may exist on Windows 7
This Hotfixes in this method can resolve a known conflict with a USB external hard drive and Windows.
- Go to KB 976972 You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM.
- Under Update information, click Download the update package now that corresponds with your version of Windows 7.
- If you're unsure of which version of Windows 7 you are running, click the Start button, right click Computer, then click Properties.
- If "64-bit Operating System" is listed next to System type, you’re running the 64-bit version of Windows Vista or Windows 7.
- If "32-bit Operating System" is listed next to System type, you’re running the 32-bit (x86) version of Windows Vista or Windows 7.
- If you're unsure of which version of Windows 7 you are running, click the Start button, right click Computer, then click Properties.
- Click Continue. If a User Account Control permission, click Yes.
- Click Download, then click Open.
- The download should start in 30 seconds. If it does not, click Start Download, then click Open.
- Follow the onscreen instructions to complete the download and installation.
- Go to KB 974476 The computer stops responding when an USB device resumes from the USB Selective Suspend state in Windows 7 or in Windows Server 2008 R2
- Click View and request hotfix downloads. Click Select hotfix.
- If prompted, review the license agreement. If you agree to the terms, click I Accept.
- Check the box next to your version of Windows 7, then enter your email in the boxes below.
- Enter the word verification, then click Request hotfix.
- Check your email. You will soon see an email from Microsoft with a download link for the hotfix. Click the link and follow the onscreen instructions to download and install the hotfix.
- Restart your computer.
Install the latest Windows Updates
This method will install the latest device drivers for your USB external hard drive.- Click the Start button, type Windows Update in the Search box, then click Windows Update in the results pane.
- Click Check for Updates. After the scan is complete, click Review optional updates.
- Click the check box next to the updates, then click Install updates.
- If prompted, review the license agreement, then click I Accept.
- Follow the onscreen instructions to download and install the updates.
- If prompted, reboot your computer.
Reinstall USB controllers.
This method resolves steps where the currently loaded USB driver has become unstable or corrupted.- Click Start, then type device manager in the Search box, then click Device Manager.
- Expand Universal Serial Bus controllers. Right click a device and click Uninstall. Repeat for each device.
- Once complete, restart your computer. Your USB controllers will automatically install.
Disable USB selective suspend setting.
This method prevents your USB external drive from powering down.- Click the Start button, type power plan in the Search box, then click Choose a power plan.
- Next to your currently selected plan, click Change Plan Settings.
- Click Change advanced power settings.
- Click the box to expand USB Settings, then expand USB selective suspend settings.
- Click Plugged in, then click the drop down menu and select disabled.
- If you're using a laptop, click Battery, then click the drop down menu and select disabled.
- Click Apply, then click OK.
Install your motherboard's latest chipset drivers.
This method updates your motherboard's chipset drivers, so your computer will recognize your USB external hard drive.- Review your computer's documentation which should contain the name of the motherboard manufacturer.
- Visit your computer manufacturer's support website. For a list of computer manufacturers' support sites, visit:http://windows.microsoft.com/en-US/windows/help/contact-support/computer-manufacturers
- Navigate their website to find the appropriate drivers for your motherboard. For assistance, contact your computer manufacturer.
OTHER SIMILAR POSTS
HOW TO CONVERT SPEECH OR VOICE INTO TEXT FORMATE ?
HOW TO CONNECT PC'S DSL CONNECTION WITH LAPTOP USING BLUETOOTH ?
HOW TO SEND FOLDER ON BLUETOOTH CONNECTION ?
HOW TO CONNECT PC'S DSL CONNECTION WITH LAPTOP USING BLUETOOTH ?
CHROME INCOGNITO MODE TIPS FOR PRIVATE BROWSING
HOW TO SOLVE USB DEVICE NOT RECOGNIZED ERROR IN WINDOW ?
GOOGLE CHROME TIPS AND TRICKS
HOW TO CONVERT SPEECH OR VOICE INTO TEXT FORMATE ?
HOW TO CONNECT PC'S DSL CONNECTION WITH LAPTOP USING BLUETOOTH ?
HOW TO SEND FOLDER ON BLUETOOTH CONNECTION ?
HOW TO CONNECT PC'S DSL CONNECTION WITH LAPTOP USING BLUETOOTH ?
CHROME INCOGNITO MODE TIPS FOR PRIVATE BROWSING
HOW TO SOLVE USB DEVICE NOT RECOGNIZED ERROR IN WINDOW ?
GOOGLE CHROME TIPS AND TRICKS